To place a custom order, please send us a message providing a detailed description of what you are looking for, including the items you're interested in, the date by which you need them, and any specific design preferences such as text, shapes, and colors. We will respond to your message via email to request any additional design information we may need. A non-refundable design deposit will be due at this time. The amount of the deposit may vary depending on the size and intricacy of your order. The deposit will be deducted from your total balance. Once we have received your deposit, we will create a digital proof of your order. Please carefully review the proof to ensure that it meets your expectations, and don't hesitate to request any necessary changes. When you are satisfied with the proof, we will send you an invoice for the remaining balance. Upon receipt of payment, we will continue with the production of your order. We always aim to fulfill orders within plenty of time to arrive by the client’s event date but do keep in mind that any delays with USPS are beyond our control. Remember to give yourself plenty of time when ordering a personalized wedding sign to ensure that it arrives in time for your event day.

We recommend placing an order or booking us for your event 4-6 weeks before the event date. Due to the custom nature of our products, our turnaround time may vary depending on the size and complexity of the order as well as how many open order we currently have. Rush orders (2 weeks or less) are available for a $50 fee. This does not include expedited shipping. Please reach out to me if you are needing expedited shipping.

For parties of 20 or less, please have your guest list to us 2 weeks before the event. For parties over 20, please have your guest list to us 3 weeks before the event. For custom menus, please have your menu to us 2 weeks before the event.

We currently offer shipping on items and signs 24 x 36 and smaller. We currently ship to all 50 states through USPS and have the following shipping options available. • First-Class Mail (5-7 days) • Priority Mail (1-3 days) • Express Priority Mail (1-2 days) Note: We cannot guarantee delivery dates. We are not responsible for any shipping delays with USPS. If you are needing your order by a certain date, please upgrade your shipping to allow for ample delivery time.

Local delivery within Sonoma County is subject to availability. Upon placing your order, please let us know what date you would like your signage delivered and we will happily let you know if we can accommodate. Delivery fee will apply.